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Auto Apply Staffing

Guest shared this problem 4 years ago
Solved

The IO team assisted me setting up a new combo called Theme which has several interchangeable banners for different themes. We added some new themed banners and a new combo so we now have the original and the new one listed as options. A customer had difficulty figuring out how to book the Peppa Pig, 6373889, so I completed this for him, noticing that although I asked for staffing, it was not included in the quote. I did not see why, can you heck this and be certain that it populates properly for each of the themed attractions?

Comments (4)

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1

You will want to make sure that each item has the required staffing set up on their inventory under the item details if you want the item to be taken into consideration when calculating the staffing costs. Also, before pressing save you will need to press the "update" button on the lead for the fees to calculate. In the new software when entering the lead the update button won't be necessary

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1

It's because the delivery type: Setup/Takedown doesn't charge for staffing. Would you like all of your delivery methods to charge staffing?

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