This object is in archive! 

Customers NOT receiving any notification email that they have successfully booked rentals.

joseph w. shared this question 8 years ago
Answered

Ive had several customers lost, because they arent getting any notification that they successfully booked. When I call them (same day) as a follow up, theyve already booked elsewhere since they didnt think their booking went through. Why?

Comments (4)

photo
1

Sorry to hear that! Can you provide an example or two?

photo
1

ID: 1008511


ID: 1008579

photo
1

1008511: This customer created a contract, but never signed it or paid the deposit, so they didn't successfully book.


1008579: This customer only got a quote. They didn't click to book the event.

photo
1

sorry...copied wrong:


ID: 1008511

ID: 1008268

Replies have been locked on this page!