How much does it cost? |
Please see our Features page for pricing details.
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Can I purchase your software for a one-time fee? |
No. Charging a monthly fee is actually to your advantage, because it ensures that we will always be working to retain you as a customer. Other companies that charge a one-time fee have little motivation to keep you happy and improve their software.
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Can I cancel it during the winter when I get less business? |
No. Our monthly prices are set low, as we expect customers to maintain the subscription that fits their business whether during a busy or slow season. We cannot continue our high level of service and continued improvements if our customers play games with their subscription trying to save money. If a customer reduces their subscription to a plan that doesn't fit them, we will assume they are switching to another software and will purge their customer, lead, worker, and other data. This is done mostly to encourage customers to honestly and fairly use our product and services as well as reduce our liability by not saving that personal data when it is not being managed.
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What happens at the end of my trial period? |
When your trial period expires, you will be directed to a subscription page upon login.
From there you may decide whether you would like to subscribe to a paid version of InflatableOffice or not. If you choose not to subscribe,
your account will be downgraded to the Free version.
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What is the difference between the free and paid versions? |
The Free version includes everything that the Basic plan includes except you are limited to only 10 unique rental items. What this means in when a customer gets a quote they only see a maximum of 10 rental items in your inventory.
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What determines the count of rental item limits for your different plans? |
When you are trying to determine what subscription plan you would need you'll need to know how many different items you have. We count only unique items, so for example if you have 1 bounce house and 3 snow-cone machines, then that would only count as 2 items (the snow cones machines are all the same, so only count as 1). Also, options (such as colors, flavors, and add-ons) are not counted.
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What is your cancellation policy? |
You may cancel at any time. We bill on a month-to-month basis so that you are never
locked-in. You will not be billed for the next month if you cancel prior to its start.
Once the month has started though, you will owe the full monthly subscription cost, no
matter when you cancel during the month.
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How can I change the credit card on my PayPal subscription? |
First, you need to add your new funding source.
- Log into PayPal
- Hold your mouse over "Profile" in the menu.
- In the drop-down menu choose "Add or Edit Credit Card".
- Follow the instructions to add a new credit card.
DO NOT delete the old card yet.
Next, use these steps to choose the credit card you just added as the funding source of your subscription.
- Click "Profile"
- Click "My money"
- Under "My approved payments" click "Update"
- Find the InflatableOffice subscription in question and click on it.
Here you can choose your new payment method as the funding source for the subscription.
After completing this step, you may go back to your credit card list and delete the old card.
If for some reason your PayPal subscription gets cancelled while doing this, please do not panic. We will be notified of this and email you with instructions on how to proceed to set up payment again.
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